Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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So in an update, payday is once again siding with this seller. They are requiring me to spend 30 to send the items back to Hong Kong to receive my 33 dollar refund. I am filing with chase and BBB agains PayPal as others have stated at this point. Their explanation is that if they are using different emails there is nothing they can do. I told them if they just search the shipment center they will find this forum where there will see all of the complaints. all in all they dont seem to care. So looks like we are all out of money and this scam will keep repeating since they keep allowing this.
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Me Three with just the tool pouch and not the kneeler. I finally called my CC (Amazon Prime American Express) They were very helpful and with minimal explanation, refunded me in full. I'm very interested in a different paying source and not us PP anymore.
I'd call your Credit card company right away.
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I just filed a complaint with the Internet Crime Commision. I bought this through Paypal credit. Bad choice since I can't get a refund from them if they deny claim which they have done twice. I should have used my own credit card company. Live & learn. Not much money but the principle of the thing.
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How long after you email back to PayPal that you got refund, after filing with Internet Fraud?
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Yes. I had the same issue. I have purchased a mini table saw but they send me a nail gel. Now I have opened this issue case with paypal and hopefully, they will refund me full payment soon.
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If a credit card is linked to your PayPal account go through them. Also, file a complaint here and include PayPal in the complaint. <removed> Once you file the complaint let PayPal know. They respond quickly!
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