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Je ressens ta douleur. C'est tellement frustrant qu'il se passe à ce stade 4 mois pour obtenir mon remboursement!
Apparently I have fallen victim to this company as well. Is Paypal doing anything to warn us, or block payments when someone unknowingly chooses this company to do business with?
me too. I have been fighting to dispute and get money back. but PayPal kind of does not help a victim as I expected and more over PayPal kind of more benefit to the fraud company than customers.
That company suppose to be inspected. The way it does is not right. It have an intend purposes to sent the wrong merchandise to customers and wants customers money and if who does not want to waste the time they will give up don’t follow up their goods .
The Process of the fraud is set up the automatic message after paying to tell about the tracking number and receive but I’ve wait for this thing for almost 2 months (if somebody have wait for a while they might totally forgot if not follow up they might not get the tracking number). Next step delayed customers time by sending me the tracking number (If I don’t follow up my tracking I won’t get any update from its company since I’ve paid for the merchandise.) And after customer got tracking number PayPal will tell customer to wait for the goods. I think Paypal’s regulations have a big loophole for the fraud company can keep their business exist and the fraud company gonna be the same company after got complain or trouble they will change the name to deceive people again more over they still can do business with PayPal the same. Paypal you should take serious action to this more than this.
For my case (it's been 4-5 months) till now yesterday I got an email from PayPal about my last full refund requested.
The email said I can get full refund I have to
1.Need to initiate the return shipment and upload the tracking information before August 20.
2.The return merchandise must be the same condition as when I receive and I have to respond for any cost associated with the return.
For honestly the merchandise still fine in the same package I received and still same the condition as when I received because I don’t know what to do and what this thing useful
My question is
This company is a fraud. I ordered a "recliner luxury camp chair" on 5/9/20. Never received it. Filed a complaint to Paypal. Still have not received my product. Payment went to a company called Dongguan Shunfa Logistics Co., LTD. I have seen many many complaints this this company is a fraud. Would like full refund but will probably never see it. Very dissapointed.
Yet another case of Dongguan Shunfa Logistics gaming the paypal system to defraud Paypal customers. Bait and switch a piece of crap item for something that was somewhat more expensive. They can afford good web site design, etc. because Dongguan has a high profit margin on the junk that they ship instead of the items that were ordered. Paypal has surely seen enough of this from this company to know what is going on yet Paypal chooses to help Dungguan defraud paypal customers. Nothing will change until Paypal feels some pain from this. They are not going to be proactive in preventing known fraud. I am done. I will use a credit card directly for payment and will discourage everyone who makes payment to me to use something else where there are legitimate protections in place to prevent such fraud.
SAME STORY- Bait and Switch. Order item they sent different items. FRAUD - PAYPAL keeps doing business with them Dongguan Shunfa Logistics Co., Ltd. They should be shut down. 700+ Complaints.