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Fraud: Dongguan Shunfa Logistics Co., Ltd.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

@BMKids can you provide more detail on your issue and what you did to have PayPal side with you? You seem to be the only person who has been able to get a refund.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

PayPal was giving me the run around at first but I kept taking screenshots of all the messages and sending it back to them every time I messaged them. First they told me to wait 10 days for seller to and if he didn’t they would refund. Then I had to wait until April 6th because due to the pandemic they have to give the seller time to answer. Then this last time I had to wait 20 days to see if there was movement in the tracking and I needed to wait until April 13th and if there wasn’t any movement they would issue a refund on the 14th which they did. I would follow up on every conversation with them and also send them screenshots of the bogus emails the seller would send me when I would ask where is my package and why there wasn’t any movement on it since March 24th. I think PayPal picked up on this company scamming people. The company’s website where I got the stuff from is gone. You can always dispute it with your credit card or your bank also. They will give you your money back. Hope you all get your money back.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I ordered a ball launcher for my dog and all I recieved was a bloody tennis ball .... so mad .... I'll only purchase through ebay ...
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Do you still have access to the original advert please and can you send a link - I recieved an email back stating I should read advert carefully and they have sent of to advertisers to “correct” the mistake. I can’t access the product. Cheers
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Member

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

After waiting two months for our ball launcher that we bought through a Facebook add we received out Tennis ball only today.  It was my first time to buy something from a Facebook ad.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Don’t waste your time. I have hundreds of customers that have contacted me about the Class Action suit. Feel free to open one to stop this scam
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

It looks like @BMKids never actually received anything from the company, which is lucky for them. The rest of us that received some useless piece of junk were requested to send it back at a cost more than what the product cost. 

 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Oh so because we received a ball it’s ok??
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Member

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

How long is a reasonable time to wait before PayPal will decide in my favor? This company allegedly shipped my item on 5/22/20, but the tracking is all in Chinese.
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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I congratulate you on winning the battle. You said that the company you dealt with must have gone away... something along those lines. All they did was open a new company! They have many, many names!!