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Fraud: Dongguan Shunfa Logistics Co., Ltd.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I received a similar type email from them when they admitted that their advertising was a bit misleading. I gave PayPal a copy of that email and it made no difference to them at all. Refund denied. Thank goodness for the credit card company who did the right thing.
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Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

If this isn't resolved, the credit card company is my next step. And if this is really the case, where is the advantage in using PayPal?

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Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

That is exactly what I have been posting. PP doesn’t reimburse in these cases, which means they support the scam. PP has become useless
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Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

If that is the case what is the purpose of using PayPal?

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Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Yes, and my PP is linked directly to my bank account, not a credit card, so I have no other way to get the $ back, or half of it at least, by shipping the stupid product back to China and losing half the money and a lot of my time and energy.  PP IS part of it all by allowing this to continue.  

 

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Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Reopen your case. Shipping the product back to China will only make their scam work even better because you will be out more money and they will have those two pieces of worthless plastic to send to someone else!
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

darn good point! Better yet, get the money back from the credit card company. PP won’t help much.
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Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

PayPal is in a position to be better than credit card companies. I think they will refund the money as part of their buyer protection if you see the course through and are persistent. They refunded mine and others on here. They must be insured for this type of thing.
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Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Thanks that's encouraging. But the way PP drags it out can be frustrating.

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Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I received a similar email for my planetarium order, where they said there was no way they could provide that to me because of the cost and that what I received was all I paid for (even though their ad, still up, says differently!).  No machine, just two discs, with nothing to play them on.  

 

I can't believe they can keep getting away with this.