Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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They won't refund anything from this Dongguan thing, but they will let them continue ripping people off. PayPal is definitely part of this scheme. what a shame.
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I agree with everyone else on this.....very few people are getting refunds from PayPal...maybe 5 people out of 100. Go through your credit card company for a refund.
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I tried to go through my credit card company and they telling me I need a letter from a Merchant that sells similar products to compare the product I ordered to what I receive and have them give me a proper letter on white plain paper, I am pretty sure this process is just to discourage me from try to continue with my dispute!
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Yes, back to China and then they will say they didn't get shipment. So no matter what you do, PayPay is 95% certain you will not get a refund.
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