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Fraud: Dongguan Shunfa Logistics Co., Ltd.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I had a similar problem with Zhixin Trading Co. PayPal says for me to pay to return the item, and then I’ll get a refund. The return postage is about the same as I have already spent. If they still refuse to pay, will PayPal refund my money?
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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

The china company will say they didn't receive it. There's no way to track it!
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

No, they will say they didn't get package and it won't get past customs with out an RGA #
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

The only thing I got from China was seeds. PayPal originally sided WITH the scammers and have allowed them to keep my money since May! Now, finally looking into the case again! It’s fraud on PayPal’s part allowing this company to continuously do this to people, but always siding with them. They make money on every purchase, so I’m sure they’re thrilled to have hundreds of claims they have to refund.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

That seems to be their M.O. to send something, but not the ordered item, to have a tracking number to "prove" that you received the item.

I just got an email from PayPal telling me I needed to contact my post office to get the "intranet details" on the shipment. I have no clue what the "intranet details" are, nor does my postal carrier.  There are only tracking details and they show a shipment that allegedly was delivered to me. Since the ordered product was quite sizable (collapsible portable washing machine - like an oversized salad spinner) it should have been a large box (product that was shown on the website was similar to this https://www.amazon.com/Portable-Ultrasonic-Foldable-Apartments-Business/dp/B08BP8P4HC/ref=pd_vtp_265...). I never received a box with this. There was an envelope with tissue paper and a strange gaskets with return address in Chinese, I am beginning to wonder whether that was the switch and bait package!

PayPal is still insisting I did get the washing machine....

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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

You guessed correctly! That little bag was your prize from the scamsters in China. The details that PayPal wants us the history of the scans for that package. Go to the Post Office and see a supervisor or manager. They can pri t it out for you. Do you still have the original package??
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

It's actually a different package. I was able to backtrack that one. I have no clue what it is for and there is no other open order, so this one will remain a mystery package.... In the meantime I got the alleged tracking number that the vendor provided to PayPal as "proof". But the number is invalid.... Figures. 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

UPDATE: I asked PayPal to provide me with the alleged tracking number. They provided it, and I went to USPS (who allegedly delivered it) to have it tracked. Guess, what, tracking number is INVALID! So where did the vendor get the information that USPS delivered the package to me??? Of course, PayPal still believes the vendor, even though I sent a message showing that the supplied tracking number is invalid.

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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Your example is the reason why I reported it to the Postal Inspectors. These scam companies are accessing postal info, and using it to scam us out of money. Would there be any way you could provide this info to them(company name and tracking number)? Tell them that your post office says they are bogus tracking numbers and ask them why they can't stop it. A large number of us would be greatful!
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I filed a report with the FTC, and I contacted NBC Investigates. They are very interested in finding out more. Since apparently, we cannot start a class action lawsuit against PayPal (as of 2012), the only thing we can do is go public. I have been posting about this on social media as well. And I contacted USPS, and received confirmation that the alleged tracking number the vendor used, showing receipt at my address, is INVALID. And guess what, all of a sudden, after three months of presenting me with phony "proofs of delivery" they received from the vendor, PayPal decided to reopen my case and refund me, because USPS "confirmed the tracking number was not a valid USPS tracking number. The tracking number [...] shows the item was returned to the sender." But for a solid three months, I was told by PayPal that I was in the wrong and the vendor had proof that I received the package. The time I wasted is worth much more than the actual payment I made, but I am now operating on principle. We need to shut down fraudulent vendors like that and force PayPal (and Facebook's advertising section) to perform better background checks on their customers (vendors), and tighten terms and conditions for THEM, rather than let us, the buyers, down. I shudder to think how much money these fraudulent companies have made from disputes like this (either for non-receipt or receipt of merchandise not even closely resembling the ordered item) because PayPal denied the claims in favor of the vendor. That PayPal continues to enable vendors like that and,  at the same time, is protected against buyers taking action against the company, is simply unacceptable. I will continue to get to the bottom of this. I am currently collecting information for the TV network segment because this collusion between entities like Facebook, PayPal, and fraudsters from China needs to be made public, even if it is just to warn people not to fall for these ads that promise everything but deliver either nothing or just crap that nobody in their right mind would even buy from a Dollar Store.