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Fraud: Dongguan Shunfa Logistics Co., Ltd.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

What did they ship you?
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I ordered a treadmill with a stopper. They mailed me a tiny cord that possibly may be used to hold a cellphone? .... and when I told them they act stupid and say well we are out of stock on that item and sorry for the misleading advertising and then want to charge me $20 to return the cord, do they can refund me 100% if my money!!!! But why should I pay to return something I didn’t order!!! anyway, while PayPal is crooked too! I already filed it with my credit card company and they refunded my money. I don’t think PayPal follows USA consumer laws...guys, PayPal sucks! Just go through your credit card company! They get it and know we were scammed !
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Dispute Case ID: PP-D-76799769
What on earth are you people playing at? You trade with criminals who openly steal money FROM YOUR CUSTOMERS and you side with the crooks? Come on what sort of company are you running? I, like thousands, maybe millions, bought a product on line, supported by your company, and they send a joke useless rubbish child’s toy. You take months ‘to investigate’ and then decide that as the crooks can provide a tracking number they must be telling the truth and you find against me! Did you ever bother to ask to see the item? Did you ask for a photo? No! You side with the crooks. I am therefore in no doubt that you are part of this scam and therefore a throughly dishonest company who not only should not be trading, you are bringing the whole internet trading business into disrepute and are shooting yourselves in the foot!!! I am reporting you to my credit card company In the hope they may have a view. I shall do nothing more to do with you, you are crooks!

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Please file with Econsumer.gov.com what has happened.  Hopefully if they get enough complaints, they can do something about this scam company.

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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Someone suggested writing letters to the top shareholders and let them know what damage PayPal is doing of late. Enough letters maybe we'll get their attention. The company VANGUARD is a big investor.
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New Community Member

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Me too they advertised hydraulic jack and tyre pressure machine- (multi purpose) on Facebook and i purchased via PayPal. I was shocked to receive a small empty hydraulics tool box from Dongguan Shunfa Logistics.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

This company is basically commiting mail fraud! Through a christmas sale that was advertised on instagram by this company I ordered a planetarium with two star discs for $40 dollars. Christmas came and went and I did not received anything. When I followed up on the purchase through paypal they apologized for their mistake and said they would be shipping the product to me. They never shipped a planetarium with two star discs..... instead they shipped two worthless plastic jewel cases with circular discs without a planetarium. I still have not received a planetarium and have not been able to project the stars into any room of my house as they advertised.

 

 Advertised vs Shipped.jpg Advertised Function.jpg

 

After disputing this transaction with PayPal the seller has contacted me through my personal email offering a 20% refund and then a 50% refund. I will accept nothing less than a 100% refund and hope that PayPal honors its buyer protections.

 

 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

m sure they have 1 or 2 standard email responses at the ready.   Total frauds.  Following is a cut & paste from 1 of their emailed responses.  

 

Dear customer,

Thank you for your reply.

I ’m sorry that the product you received is different from the ad, but we have already sent our product to you. This is the best proposal that I can provide to you, but in this case, I have checked with our manager, we would like to offer you an exceptional proposal which will be provided to you only:
1. How about we provide a 50% refund for this order.
2. Otherwise, you will cost more than 20USD for shipping the product back to us, and customers need to be responsible for the returning shipping fee.

Warm Prompt: Please do not send the item back until we authorize the return with the returning address in the email. Also, the address on the package is not our returning address, do never send the package to that address, or we will not be responsible for the loss.

If you have any questions, please feel free to contact us.

Best regards,

Customer Service Center

 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

by the way, the return address on the shipping label is involved in the fraud, if it's in the US post it up, you can at least make some trouble domestically, half the time there's an organized crime mob of sorts behind it.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Mine said CA.