Fraud: Dongguan Shunfa Logistics Co., Ltd.

Temp20211005XA
Contributor
Contributor

I placed two separate orders from two completely different websites for different products.  After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.    

 

Both orders were shipped and when received I discovered that the items received were not as advertised.  When I contacted the company I received an email with very poor grammar.  Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information.  When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.

 

I have filed a complaint for resolution with Paypal and am waiting for a response.  Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.

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903 REPLIES 903

ppavlo
Contributor
Contributor
Just **bleep** covered by PayPal
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Bluegrass65
Contributor
Contributor
Exactly
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Temp20220217ax
Contributor
Contributor
How are we supposed to return something to China at triple the cost? This is BS.
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cdrollinitis
Frequent Contributor
Frequent Contributor
China scam company figures you won't so they lose NOTHING. Paypal requires you to return it to get a refund although I've heard that they help with shipping. Report PayPal to your BBB...also, Econsumer.gov.
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Leetuomala
Contributor
Contributor
Its very difficult to tell where a product Is coming from and they lie. They may have distribution centers in the US but returns need to be sent to a foreign address. Yes BS
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JynettRosario
New Community Member

last month I bought from them the Luxury Cat Villa for $19.00! It hasn't arrived, and the website is dead.

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windancer1
Contributor
Contributor

I have come to the conclusion Paypal is a scam too!  I will be closing my account with them they are useless!

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wildcatmsw
Member
Member
I ordered a hand sewing machine from Dongguan Shunfa Logisitics. I never received it. The email I send them comes back undeliverable. PayPal closed my dispute and are sending me to collections. WTF. You know they are a fraudulent company with fraudulent tracking numbers from who? I am getting **bleep** from Dongguan and Paypal. This is such of a waste of my F_____ time. You know this company is a ripoff but Paypal send me to collections. 👎👊🖕 I am so over this.
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tjandmf
Contributor
Contributor
I had the same problem. I ordered a garden stool with pull up handles in May. I finally received 2 weeks ago a fabric bag. I filed a dispute with Paypal, Donffuan offered to settle for 1/2 what I paid this a.m. I declined & stated I wanted a full refund. Within 15 minutes of declining their offer I received an email fro. Paypal saying the company offered a refund. AllI had to do was send wrong product back at my expense & upon proof of receipt they would issue refund. Per Paypal if I did not do this by 8/29 my case would be closed. What a ripoff. Live & learn. Apparently this is how Dongguan Shunfa makes their money.
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cdrollinitis
Frequent Contributor
Frequent Contributor
Go thru your bank or credit card company. Mention both companies and how many pages of complaints..(70+) You will get treated properly and get a refund.
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