China scam company figures you won't so they lose NOTHING. Paypal requires you to return it to get a refund although I've heard that they help with shipping. Report PayPal to your BBB...also, Econsumer.gov.
I ordered a hand sewing machine from Dongguan Shunfa Logisitics. I never received it. The email I send them comes back undeliverable. PayPal closed my dispute and are sending me to collections. WTF. You know they are a fraudulent company with fraudulent tracking numbers from who? I am getting **bleep** from Dongguan and Paypal. This is such of a waste of my F_____ time. You know this company is a ripoff but Paypal send me to collections. 👎✊👊🖕 I am so over this.
I had the same problem. I ordered a garden stool with pull up handles in May. I finally received 2 weeks ago a fabric bag. I filed a dispute with Paypal, Donffuan offered to settle for 1/2 what I paid this a.m. I declined & stated I wanted a full refund. Within 15 minutes of declining their offer I received an email fro. Paypal saying the company offered a refund. AllI had to do was send wrong product back at my expense & upon proof of receipt they would issue refund. Per Paypal if I did not do this by 8/29 my case would be closed. What a ripoff. Live & learn. Apparently this is how Dongguan Shunfa makes their money.