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Fraud: Dongguan Shunfa Logistics Co., Ltd.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Well **bleep** at this point I will take those chairs mayb mine will b shipped soon I ordered same chairs
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Yep, I too got scammed. Received my "RECLINER LUXURY CAMP CHAIRS" today....2 small stools that my cats can't even sit on. Filed a complaint but not looking like I will get my money back. 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

yes and now they have a new name and website advertising in Facebook
https://www.lxymo.com/products/-2020-new%EF%BC%81-free-shipping-worldwide-recliner-luxury-camping-ch...

 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

In order to get my refund I had to file a complaint with the San Jose BBB. PayPal then proceeded to refund me. I too had to mail the item back and choose the cheapest option which only cost me 17$. My package was lighter on the return, it seems I accidentally only emailed the empty box back, my bad. I have not marked my BBB case resolved as the company is still operating. While PayPal said the do stop fraudulent companies I have told them I will not be satisfied and will not mark it resolved until that company is cut from their service.
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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I left a negative review for them on that link...you should too
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New Community Member

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Fraud: Dongguan Shunfa Logistics Co., Ltd. I bought a saw advertised on Facebook marketplace they had a great infomercial so I bought it $26+ now I realize I cant contact anybody no emails no phone number and no tracking number I hope PayPal gets me my money back somehow....
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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Good luck on that!! Paypal doesn't care at all. That's why they are included in all the actions. E-commerce.gov US Postal Inspectors BBB Complain and file with everyone.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Ordered chairs, got 6”X6” stools that stood 9” tall. Attempted to rectify but had same experience as others, I.e., attempts to extort more money or offer a minimal discount on a product that was useless and unwanted. I am about to dispute through PayPal in hopes that at least they live up to their obligations. I’m not optimistic. The blatant (and apparently repeated) fraudulent transactions which PayPal apparently allows to continue should worry PayPal. Like others, I choose to use PayPal as a second line of defense against crap like this. If they don’t come through, I’ll change my buying habits. 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I also received the stools instead of the chairs. There have been some comments about how "you should have known it was a hoax" but I figured with the Paypal option it was a verified seller. And the site was very well made. 

 

I filed a claim with Paypal and then came here and saw that PayPal is not backing anyone. At first the company responded they I could take a 20% refund and not return anything, or pay shipping to send it back for a full refund. I replied that is not good enough and they had been reported to Paypal and my credit card company. They replied back that they will give me a 50% refund and I will not have to send anything back. I accepted it because I am just done dealing with them and it looks like PayPal isn't going to be any help. 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Exactly the same scenario I am going through. I’m banking on PayPal and if they **bleep** me too, I will try my credit card company. The posts here suggest that this is clearly fraud and I really am hoping someone will back us up. It’s a criminal act, pure and simple.