We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
Yes, I proved to Paypal that the supplied return address was bogus, the Post code did not match the province or the original dispatch address.
So first PayPal denied I had supplied tracing information despite supplying screen shots of the tracking info. Then it took too long and finally that the parcel tracing could not prove delivery to a fake address!
I accused PayPal of of complicity with the scam company and only interested in their cut of the fraud!
Kash, try tracking it with 17track.net. Its what these crooks told me to use when they sent me bogus tracking. Its all in Chinese, but it will prove to Paypal that its not moving anywhere. I saw yours on there and it shows it started shipping on 3/10 in Wisconsin (again all in Chinese) and has been hung up somewhere since 3/31. Go to your Paypal account, go to the "HELP" tab, and down to "HELP CENTER". Then go the the MESSAGE CENTER and start a message. Tell them whats going on and show them your 17track.net tracking (screen shot if you have to). Tell them that your package hasn't moved since March 31. Refer to this forum and what is going on with everybody and tell them to do the right thing. I went through this as well and got my money refunded by Paypal, and even though it was only for $36, it was the principal of it. I wasn't going to let them win.