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Fraud: Dongguan Shunfa Logistics Co., Ltd.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I was just scammed by this "company". I saw an advertisement for a "Mini Electric Dual Speed Handheld Sewing Machine with Pressure Foot". I ordered it on May 11, 2020, and once I received a confirmation email I saw it was from a foreign company so I Googled the name "Dongguan Shunfa" and saw all the complaints about fraud. I filed a case with Paypal on June 1, 2020, to try to reverse the transaction and the "company" replied and said they had already shipped the product. Well, I got a tiny envelope in the mail today with a bogus return mailing address as "Online Sellers" and there was a freaking piece of metal in there the size of a quarter. It goes to absolutely nothing and is something they just dropped in the mail to generate a tracking number to make it seem like they are legit. Paypal needs to shut down their account with all of these complaints. The only reason why I trusted buying on their website is that I trust Paypal. I hope I can get my $24 back. Luckily it wasn't more than that. 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

These guys are absolute fraud. They sent me a tiny basket in place of a kitchen sink I had ordered. They claimed it was an error by their marketing department. That's enough for any credit card company to get my money back. But paypal has a bizarre dispute mechanism. These fraudsters sent the item to me from an address that is a 20 minute drive from my home, but expect me to ship it back to China, in an address in Chinese which I can't even use in Canada. Watching how many fraud complaints exists here against them, I have no ides why PayPal still allows them to cheat people. PayPal is enabling this fraudster. 

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Member

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

PayPal should be sued they let scams go on with pay pal. When a seller gives a expired shipping date PayPal doesn't even do anything they make you wait for your money even after they know its a scam it took me 5 days to get a refund that should be fast and easy. You have to file a IC3 complaint to get anything done. Now when the FBI gets involved they PayPal dose something. Have a problem go here Internet Crime Complaint Center (IC3) 

It is a gov site for internet crimes I say SUE PAYPAL!!

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Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I ordered the dog tennis ball launcher, for $45.99 CAD.  Took 3 months which is np, but only a tennis ball arrived?  $46 bucks for a tennis ball.  Tried the email address and its clearly a scam.  also the phone number is not in service.  Beware: they advertised on instagram - total scam. The dog is **bleep** too. 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

And if you ask for a refund, they'll eventually approve it, after you send the tennis ball to them in China, some address where it will cost you $70 to send a ball too.

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New Community Member

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Even I order an items of 50USD they sent 2$ product and i keep on contacting but they never reply to me
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I purchased a pool for my grandson $599– never received. They sent me a notice saying they didn’t sell them. Canceled my credit card— filed dispute in May — no $ back — put charge on new card . I am going to report to police & never use PayPal again unless it’s resolved immediately
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I too have been a victim of fraud from this person. I filed a complaint with PayPal and was turned down the next day.

So where is the buyer protection ?  Surely they must be aware of this problem, since there are so many complaints. I have been using paypal for many years. But in the future I will be very wary of using PayPal.

 

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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Keith..... PayPal is very aware of the hundreds and hundreds of complaints but I just don't think they care. I haven't used my Paypal since November and have no plans to ever do again. File a complaint with Econsumer.gov and name both companies. I've also reported this whole scam to the US Postal Inspectors.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Thanks, that is good advice about filing the complaint. I must have been temporarily insane to even think that they would actually honor their claim to get our money back from scammers.