Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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The only time I realised that they were not a US company was when PayPal sent me the receipt!
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As one of the originators of this thread, since I first posted over 435 people defrauded by Dongguan Logistics have all experienced consumer fraud. PayPal will NOT back you up. In fact, they lied to me and said that they were no longer doing business with this company, when in fact we clearly see this is not the case.
This community forum is a waste of time insofar as getting any satisfaction from them. What's needed is a consumer advocacy attorney to file a class action suit against both the company and PayPal on our behalf. I suggest Lemberg Law in Connecticut[Removed. Phone #s not permitted] with whom I have had excellent success against both a bank and a fitness center that did not follow consumer laws
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Lemberg Law has a special consumer line for class action options and studies. Call the numbe[Removed. Phone #s not permitted]and press 4. Lemberg Law, <removed>. Time for action!!!
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So, when I Google the shipping address <removed>, it turns out to be a residence. At least 6 companies are using that address...including one called Shy full.
Site jabber shows 121 One star reviews for the same fraudulent shenanigans...
There are a bunch of BBB complaints...their response is basically boilerplate:
"we are a logistic company here in US; and we are not the seller or manufacturer of the products. The original company resides in China."
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I just filed a complaint with the Federal Trade Commission. They scammed the wrong one this time. I'm filing a complaint with the U.S. Post Office now since it's a federal crime to abuse their mailing system.
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you and I are 2 of the many who have complained about this company, i also am waiting on my full refund, if i find an fraud agency that can consolidate ALL the complaints, i will ley you know
take care and be safe
Elizabeth
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