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I ordered an Interactive automatic dog ball launcher & did not receive the item. When I tried to go back to the website to contact the company it was a dead link. After contacting Paypal they responded that the item had indeed been shipped - Today 2 months after contacting them I received a single broken tennis ball! Definitely feeling ripped off & have escalated my paypal resolution claim. Thank goodness I used paypal & not card details.
My current claim, they supplied a questionnaire, and there was an option for something of little on no value!
open a dispute, hopefully you will still have whatever was sent so you can send a photo with your claim.
I ordered a tent and received a piece of plastic!
I have also purchased from this fraudulent company on 10th April
3 x Automatic tennis ball launchers $49.97 USA dollars
After waiting 2 months I've received today (6th June) just three rubbish tennis balls!
There email contact address is not recognised. I thought I was buying from the USA not China.
Can someone supply a valid email address please? - Suzi8