Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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I ordered an Interactive automatic dog ball launcher & did not receive the item. When I tried to go back to the website to contact the company it was a dead link. After contacting Paypal they responded that the item had indeed been shipped - Today 2 months after contacting them I received a single broken tennis ball! Definitely feeling ripped off & have escalated my paypal resolution claim. Thank goodness I used paypal & not card details.
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My current claim, they supplied a questionnaire, and there was an option for something of little on no value!
open a dispute, hopefully you will still have whatever was sent so you can send a photo with your claim.
I ordered a tent and received a piece of plastic!
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I have also purchased from this fraudulent company on 10th April
3 x Automatic tennis ball launchers $49.97 USA dollars
After waiting 2 months I've received today (6th June) just three rubbish tennis balls!
There email contact address is not recognised. I thought I was buying from the USA not China.
Can someone supply a valid email address please? - Suzi8
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