Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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PayPal first excuse was that I had not supplied shipping information despite talking to Paypal agent when could see the tracking,! I then supplied the information again, screen shots of shippers email plus screenshots of the displayed tracking info.
But as the supplied address was fake, province and post code did not match, again links and screenshots, it never arrived, claim refused!
I did accuse them of supporting scammer and not honest buyers.... no reply!
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Please keep me updated on any way I can help to file a complaint against Paypal and the scamming. I too have had nothing, but headaches dealing with my scammer, and Paypal sided with them after 2 months of them dragging my case around. They are in business with these scammers.
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I'm in with the lawsuit. Not sure how to go about doing anything, but I can ask around. Being China, the only one to go after is paypal I guess, since they are obviously aware there's a problem with this company.
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Oh I am currently so upset with paypal and this company! I ordered 3 of the dog launchers and only rec'd 3 junk tennis balls. They literally stole $47.97 and want me to return the tennis balls (postage $27) to get my money back. I am taking this loss but I can tell you this...I will never use PAYPAL again and I normally use them for all transactions for me and our business. I am done. They literally did nothing to protect me like they claim. They are in the same category as Dongguan Shunfa Logistics...false advertisement and steal your money. I learned my lesson but so disappointed that I use paypal for this protection and they did nothing. They will no longer have my account. Beware people!!!
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JulieLogue, Do you know how to start a Class Action Lawsuit? I will actively participate. This Dongguan operation is a scam and PayPal knows it and appears to actively permit the scam. My next task is to sent send letters to the primary Corporate officers. With some digging through the PayPal website their names can be found under investor relations.
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