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I ordered TP for my elderly brother and canceled within 45 minutes when he told me I didn't need it. I got the same series of nonsensical emails in response and opened a dispute with PayPal. They are giving the company until the end if the month to respond when the company policy is to accept cancellations. What happens if I cancel payment through my credit card if PayPal sides with these criminals?
So my dispute was in my favor, PayPal sent instructions to send back my item HOWEVER w/the corona virus social distancing instead of going to the post office or fed-ex etc... i tried doing it online. The Online requires a phone number, apparently Dongguan Shunfa Logistics Co., Ltd. doesnt provide 1 and PayPay backes them. I finally got some one on their chat site and the said I NEEDED PROOF of that so I sent this
and this is what I received today
A big hearty thank you to PayPal ....