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Fraud: Dongguan Shunfa Logistics Co., Ltd.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Use the message center to write someone at Paypal and be persistent that you want the message to go to real person and not their automated bot. This is what I wrote them. Paypal has been deleting this when I post the screen shot so I'll see if this works. BTW, I won my case and actually got my money back from Paypal

"I'm trying to find out what the status is on my pending case and why PayPal won't do anything to help its customers against Dongguan Shunfa Logistics. There are over 34 pages of people getting scammed by these crooks on PayPals website https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/... and it looks like you have only sided with one or 2 of them. The item that I ordered ( but tried to cancel with the seller) has taken over a month to ship and it is still in China(when their website said they were in Texas). They probably gave a bogus tracking number. This company is scamming lots of people. Do the right thing, shut down Dongguan Shunfa Logistics from using PayPal and refund these people their money. Stand behind your payment protection plan. Otherwise, you are just as guilty as these scammers are. I am very very close to just going to my bank to charge back this junk and let you deal with them."
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

34 pages with complaints on this company. They use at least 10 different names. Just read through the scam listings and you'll see what I mean. I went through my CC company and got credit immediately. I have file with the FTC and Econsumer.gov naming the company and PayPal. They are both guilty of fraud.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I did those as well. Plus filed the class action suit. Everyone should do this.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

If you give a link for the class action, I'll join it and refer others to it as well.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I filed it at https://topclassactions.com/start-a-class-action/

I have not heard back yet, but if they get flooded with the same complaint maybe we will get some traction with this.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

That's what I hope!
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I'm joining you. I'm sick of these people taking advantage of all of us. There going down one way or another.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

That's at least three of us. !
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I just received that exact email!  I ordered these Marshall keychain jacks, 2 sets, and all they sent me was 4 key rings, I have been back and forth with them since October.  They offered me 20%, 30% and then 50% refund, to which I replied “ 100% or send me what I ordered.”  They asked me to post pictures of the package etc., which I did.  They insist they sent my full order.  So many people have had the same exact thing happen, they only ship the key rings, no jack to plug them into.  Sadly, I must have used my cc instead of PayPal.  The last email I received (exact wording of yours above, blessing and all) asked me to return product.  No way am Imgoung to be out more money!  If you go to their website PayPal is still allowing them to operate as a form of payment, ridiculous!  

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

How did you succeed at getting that.  Dongguan Shunfa responded to my item not as described case at the last minute as is characteristic of them.  Then said I have to return the product.  PayPal says they will reimburse me $30 (of the $36) for my shipping costs, but I have to send a receipt for shipping with address and cost to ship on it, take a pic of package with correct address on it and wait for it to be received in China.  The address they give me is kind of like the one they gave you.  These Rubik's cubes would be worth $1 at the Dollar Tree...if they were made with 6 correct sides, but with one side that is a mess, they are not even worth a dollar.  So I can't understand why PayPal would rather eat the $30 cost of shipping them back to China than acknowledge the fraud for what it is and just decide in my favor.  I don't know what you did differently to get the favored outcome, but as of today, Paypal thinks I owe it to them to ship the items back and wait.  I just can't see the logic in it.  There is something fishy about this.