Fraud: Dongguan Shunfa Logistics Co., Ltd.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
- Labels:
-
Buyer Protection
-
Fraud & Phishing
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Class Action suit? I am in....I am putting paypal in the same category as this company....pure shame. They are losing a large business account very soon.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've had exactly the same experience. I ordered the Ball Launcher for Dogs, and received 1 x tennis ball! Donngguan Shunfa have said they'll refund me £1.60, and that it would cost me over £20 to return the ball. Absolutely fraudsters! I've raised it through the PayPal Resolution Centre, but looking at other's comments, I don't hold out much hope. I always trusted that my money was safe with PayPal, but now I'm not so sure.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have been battling this since December and I ordered 3 launchers and rec'd three crappy tennis balls and paypal failed me.
I am on a mission because honestly Paypal is false advertisement with all of us complaining they are ruling for the fraud company. Paypal doesn't care about loyalty. I am telling everyone I can on any outlet about this. Paypal is to protect us and not one of us got a refund!
Sad
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am so unhappy. I got ripped off also. I'm not buying anything through paypal again. Especially after reading all of this information. I wish I would have read it first. I received one ball also. I thought maybe it was just something that would be coming later. Now I see they got me for 20+ dollars. I hate that. So sad...
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.