cancel
Showing results for 
Search instead for 
Did you mean: 

Fraud: Dongguan Shunfa Logistics Co., Ltd.

Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

so I got the email response similar to one down further where they offer only 20% refund or full with return of purchase.  I escalated it to paypal because it's going to cost me more than the $30 to send it back but all paypal did is send through what the seller has offered, except the return address is in China, not NSW as it came from packet.  They will be making a fortune out of this scam and Paypal are condoning it.

 

Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Yes, PayPal definitely is condoning their fraudulent actions by allowing so many of their customers to be scammed. They should have no association with this “company” if they value their customers.
Tags (1)
Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Just received email saying my cases was denied, no refund because didn't send them a tracking number proving I returned item to China. PayPal's is useless! Show no respect for their customers! Will never order anything thru them again. Gonna look into who I can report them to. They are working with a company that is committing mail fraud, false advertising and numerous other things. They practice extremely poor business ethics! PayPal says they back up customers, but in reality, they back up fraudulent companies! Am totally disgusted with them! Also when I called customer service, I was told to return item to the original return address on package, which is CA.

Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Called bank, have open case,was told to send item back to original return address on package, call them back with tracking number and they will handle it. my item will be returned to Chino, CA.

Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Good for you. That sounds like the way to deal with it.

Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

FYI - not that anything can be trusted that is said by this company, but they said the address to send items back to was not the same as the return address on the package.
Tags (1)
Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

My credit card company said to send to original return address on package.

Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

The item comes from an address in the US but to return it, it goes to China. This is how the get you. The cost to mail it back is usually more that it cost!!
Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I am going through the same thing with this company.  I ordered two Ring Doorbell 2 and after about 3 weeks I received a no-name doorbell.  Now that I am trying to return, PayPal has been little to no assistance.  Sending it back  cost just about as much as it did to purchase.  Additionally the return shipper is asking for information I do not have (i.e. their tax number).  Paypal should do more to protect us!

Highlighted
Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

PAYPAL WILL DO NOTHING.