Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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That is more or less what mine said, then I got another with the return address I posted earlier today.
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They didn't honor my buyers protection. After long discussions they refunded par of it.
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That was my contention, but I have to mail the discs back, at my expense, even though I didn't receive the actual product I ordered. They didn't send the planetarium, I am not complaining about the quality of the discs I DID receive, I'm happy to keep them, I just need the other part of the order.
But no, the only way to get $ back is to return the discs. PP doesn't seem to care that the order was not complete to begin with. The seller just keeps claiming that the planetarium machine/projector wasn't part of the order, even though I have proved by screenshots of the ad that it IS. They describe the machine, they show pictures of it, it's so obvious but they just keep saying that they shipped me what I ordered and paid for (2 discs only) and if I don't like it I can return it. Infuriating.
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