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Fraud: Dongguan Shunfa Logistics Co., Ltd.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

We got scammed too.  Were sent a $5 non RC tank when we ordered an RC tank for $89.99.  What  is the matter with you Paypal?!?  137 people reported getting ripped off by Dongguan Shunfa Logistics Co., Ltd. and you STILL allow them to use Paypal and rip people off?  It seems like all 137 of us would have a lawsuit against you.  I really hope you refund our money.  Shame on you.

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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

That's 137 with this named company. There are at least 10 different names that this company uses...all of them have scammed hundreds of people. PayPal doesn't care.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I think the only way to get Paypal to stop taking money from Dongguan Shunfa Logistics Co., Ltd and start refunding us our money is a class action lawsuit! Even if i only received $1 from it back, it would be worth making sure nobody else gets **bleep**. The bad publicity alone would probably get them to do the right not greedy thing.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Nice play on words.  Hope everybody gets it.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Where possible...

when Buying from China

Buy from aliexpress, they got most of their site over to English, & they are a solid supplier....

They tolerate far less messing about than paypal or ebay...., their dispute procedure  is excellent.. only had to use it once

 

which was for a fraudulent mis-seller who refused to ship the goods unless I gave them a 5 star rating...

every item i've had has been beyond expectation for the price....

"free" Shipping can be slloooooooowwww.

Also if you have any questions GET THEM resolved before purchasing, they have real time seller  messaging...

 

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New Community Member

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I was scammed too.  Ordered $42 worth of stuff and can't even put a value on what they sent me.  Don't even know what it is!  Dong **bleep** offered me 10% refund.  When I told them I didn't want what they sent me so I either want 100% refund or the real goods, they offered 20%.  I can't believe there are over 100 others just like me and PayPal continues to do business with them.

 

 

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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

And that's just with this named company. They have at least 10 different names that they scam people with and PayPal backs!
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I am in for the lawsuit...how do we get started...? 

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Member

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Hi everyone,

 

I had the same issue as yours. I received something completely different as they described on their website. I have a few actions and feelings as below:

 

1.  Paypal is not reliable. Their customer service sucks. I received similar responses like other victims': unable to speak with a real person, asked us to wait for the sender's response for 20 days.... . They don't stand for their customers. I will leave Paypal soon.  I am not sure how can we let more people know Paypal's unreliable business.  

 

2. I tried to reach out to my credit card bank for a dispute. I am still waiting for the results. 

 

3. This company and their email appear on multiple similar websites. Most of their websites on built based on Shopify. I will call Shopify to report this scam. You can also do that. We should give pressure to Shopify to avoid these kinds of fraud businesses existing in the Internet! . 

 

4. Just share what I received from their customer service. I bought a portable laptop screen but received a "keyboard". I also bought an "A380 aircraft with remote controller " but received a small aircraft model!

 

 

----------------------------------------------------

jieyi08support (jieyi)

Mar 11, 05:45 EDT

Dear customer,

We are sincerely sorry for the way you feel about the items. We will do our best to resolve this issue to your satisfaction.

Sorry, we have already checked the product strictly before shipment. We offer you a 10% refund if you can accept it? The keyboard is actually more valuable than the display. As you can see, the item is still can be used and the problem won't affect the use, the keyboard is also a hot product here. We sincerely hope you can understand and agree. Looking forward to your reply!

Kindly let us know at your earliest convenience. Thank you for your understanding and cooperation.

Best regards,

Customer Service Center

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

This is the exact same thing I am experiencing. I purchased a Vinpok screen and received some sort of weird keyboard folio. Same exact email. After replying several times I started receiving the same form letters about a 30% discount or $20 to ship it back.

 

If I order a pizza to be delivered, and they deliver a horse, I'm not paying to ship back the horse. Period.

 

And no I don't want the discount on something I didn't order. Such a scam.