We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
I wish I was aware of all this info before I made purchase. I did not receive misrepresented goods-I received NO goods. When I contacted seller after 2 weeks I was told item was on backorder just wait. But of course I had been debited the day I ordered. I asked for immediate refund and they continue to send me bogus email full of bribes in broken smaltzy English translation, but wont refund my money.
I am awaiting Paypal resolution to my claim. I am quite surprised that Paypal allows them to bill with this method.
close to my case. item was 50 bucks, cost me 27.75 to send it back, but paypal has just reimbursed me. I did not know they have a shipping reimbursement program, a rep I spoke to sent me the link. Dunggook **bleep**fart is hoping no one sends back their crap, so they get free money. what a dummy I was. when I first disputed, it was because I had no received my item. it was on the final day, and paypal was about to refund my money when I got it. so I notified paypal I had it. then I opened it up, and after trying to get it to work, I figgered out it was not what I ordered, so I had paypal reopen the case. if I had kept quiet, I would have gotten my refund, then dungheap would have had to come after me. and I wish I had seen all these posts before I bought.
Well I'm New customer that unhappy with this company , very much disappointed, after 3 months they send me part of my product which I can't use , as usual paypal is very negative to customers against sellers . shame on this company and paypal too.
**bleep** em. I backcharged my bank account. was just under the 60 day limit, and I got my money refunded. while it's only 50 bucks, it is the principle. bank is a lick em and stick em deal, fast and easy. years ago, I did this, and paypal closed my account. nowdays, I hardly use them, so if they close it, hey, sorry bout that.
Called customer service, was told to send to original return address on package, and call them back with tracking number. Said China address is not original return address. So confused!