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You can open a request for your shipping costs.
I shipped my item via DHL with tracking to China.
Maybe you can look into this option? I don't know where you're shipping from.
Good luck with this dispute!
you can call your bank and file a dispute. tell them this was an unauthorized payment. I did this years ago, and paypal then shut down my account. it took a long time to re establish it, and now I am doing it again. I really don't need them, because all merchants now have other ways to pay. and it is a helluva lot easier to dispute thru our charge/debit cards, or bank.
As this sort of scam becomes more prevalent, and it appears that it will, your banks/CC companies may become less helpful. We really have very little recourse once the money is paid.
I just got a result from the dispute. I need to send the product back and will get a 100% refund.
But that means I have to pay shipping, again, so I'll have to open up a request to get the shipping costs refunded.
I guess I was very lucky since I caught the fraud BEFORE I allowed them to "pretend" to ship anything. PayPal waits 21 days from any contact with the Seller was my latest update. I did not wait for PayPal. I got my refund by submitting a claim to my bank and upon THEIR investigation, they confirmed that this was fraudulent activity and refunded me the $54.98. Go through your bank, if your PayPal is tied to your bank account. PayPal should be considered a fraud accomplice, as far as I am concerned... more focused on not having to return your money than that there is a FRAUD COMPANY scamming people on their site. Look at how many of us have been taken by this fake company!!!