Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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I went to one of these sites today, added an item to the account, used phony name and info to get through checkout and at the top of the page as an account identifier for the seller was temporary email address from a chinese company that provides disposable email addresses, so obviously PayPal doesn't look very closely at it's chinese customers
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Probably best to ask that they only communicate through PayPal as others have suggested. Good luck!
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I wish I was aware of all this info before I made purchase. I did not receive misrepresented goods-I received NO goods. When I contacted seller after 2 weeks I was told item was on backorder just wait. But of course I had been debited the day I ordered. I asked for immediate refund and they continue to send me bogus email full of bribes in broken smaltzy English translation, but wont refund my money.
I am awaiting Paypal resolution to my claim. I am quite surprised that Paypal allows them to bill with this method.
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close to my case. item was 50 bucks, cost me 27.75 to send it back, but paypal has just reimbursed me. I did not know they have a shipping reimbursement program, a rep I spoke to sent me the link. Dunggook **bleep**fart is hoping no one sends back their crap, so they get free money. what a dummy I was. when I first disputed, it was because I had no received my item. it was on the final day, and paypal was about to refund my money when I got it. so I notified paypal I had it. then I opened it up, and after trying to get it to work, I figgered out it was not what I ordered, so I had paypal reopen the case. if I had kept quiet, I would have gotten my refund, then dungheap would have had to come after me. and I wish I had seen all these posts before I bought.
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Well I'm New customer that unhappy with this company , very much disappointed, after 3 months they send me part of my product which I can't use , as usual paypal is very negative to customers against sellers . shame on this company and paypal too.
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