Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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If this isn't resolved, the credit card company is my next step. And if this is really the case, where is the advantage in using PayPal?
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Yes, and my PP is linked directly to my bank account, not a credit card, so I have no other way to get the $ back, or half of it at least, by shipping the stupid product back to China and losing half the money and a lot of my time and energy. PP IS part of it all by allowing this to continue.
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I received a similar email for my planetarium order, where they said there was no way they could provide that to me because of the cost and that what I received was all I paid for (even though their ad, still up, says differently!). No machine, just two discs, with nothing to play them on.
I can't believe they can keep getting away with this.
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