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The address Is going to be in Chinese, the same way a UK address is in English..
Whilst level of English is good in China, not every post man can read it....
Print the address out & stick in on the return....
but seriously DON'T buy directly from Chinese companies unless you know what you are doing......
go via aliexpress.
Also many Chinese sellers also have the same items on Amazon or Ebay.. stick to what you know....
There are millions of companies , don't expect paypal to track them all for fraud....
This company is a Cheat and Fraud. BE WARE!
I have requested order for High-Speed Portable SSD 2TB (2 in quantity),on 12th Jan 2020, After waiting for one week, I tried to contact their site for shipping and tracking information and they sent me a fake tracking number which is not working on their Chinese site nor on USPS, FaDex, DHL or UPS.
I still waited for 10 days with no response regarding product being shipped. So now i have escalated a claim with Paypal and waiting for the reply.
we paid this company only trusting Paypal and now this is a Fruad company/seller and i don't understand why Paypal is supporting such sellers with fraudulent activity. Paypal should Ban them immediately. Paypal should give refund and honor their policy.
I have filed a complaint with Paypal but as the shipper was able to show delivery of an item PayPal refused my claim. I have appealed on the basis of non receipt of the correct item and await their reply.
I just filed a PayPal claim against this company as well.
Ordered on a Friday, had not received shipping confirmation by Monday. Sent an email, got an automatic reply. Waited a couple of days, then went to file a claim with PayPal.
We will see what happens.
Fortunately I paid with a credit card through PayPal, so if PayPal happens to take their side I have some other options for recourse.
While some other un-helpful user suggested the prices were "too good to be true" in my case they were advertising the product at the EXACT price that the item was on sale and purchased for a week after Christmas from another online shop. I just wanted a second item and thought they must have still had some in stock for that price.
It is disheartening to hear so many people getting their claims denied by PayPal. Once upon a time if you saw a PayPal checkout button that typically meant the merchant was reliable.