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That is standard operating procedure for this company. The frustrating part is that you don't always know who you are paying via paypal until you get your receipt. Sure would be nice if someone sent them a nice virus.
Ya'll realize that PayPal is going to be soft on these Chinese companies to protect their business in interests in China right?
Kinda what I have been saying. They won't acknowledge the problem. They just haggle with us, their customers, and don't reimburse. I said it before, everybody is making a buck off of us.
I am experiencing an identical situation with a company called "DONG GUAN SHI JIAO MING LU DIAN ZI SHANG WU YOU XIAN GONG SI".
I tried getting a uber sign from them, now the site no longer works so i started a Review with this issue.
Hope I can get my money back
Dongguan Dacheng Shunfa Industrial Co., Ltd.