Fraud: Dongguan Shunfa Logistics Co., Ltd.
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I placed two separate orders from two completely different websites for different products. After payment using my Paypal account I discovered that payment for both orders was made to <Removed>.
Both orders were shipped and when received I discovered that the items received were not as advertised. When I contacted the company I received an email with very poor grammar. Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information. When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.
I have filed a complaint for resolution with Paypal and am waiting for a response. Looking online it appears as though this is common practice for<Removed> and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.
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Buyer Protection
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Fraud & Phishing
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So sorry to hear of your experience with this scam.
We just had the same experience with the same exact product.
I was so furious when speaking with PP. They finally offered $20 credit which we accepted.
This is by no means over with. Their resolution was to be compared to flea market bargaining.
BTW: I used the same Dollar Store analogy as you when speaking with them.
Ken
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That is EXACTLY what happened to me and forget getting your money back. PP said they would if I filed a report through a .gov website and I did. Then they told me that the case was closed and I wouldn't get reimbursed because I didn't return the item. After long discussions I got part of it back.
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The address Is going to be in Chinese, the same way a UK address is in English..
Whilst level of English is good in China, not every post man can read it....
Print the address out & stick in on the return....
but seriously DON'T buy directly from Chinese companies unless you know what you are doing......
go via aliexpress.
Also many Chinese sellers also have the same items on Amazon or Ebay.. stick to what you know....
There are millions of companies , don't expect paypal to track them all for fraud....
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