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Fraud: Dongguan Shunfa Logistics Co., Ltd.

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

UPDATE: Paypal has just updated my cases and has issued me 100% credit for both orders. I am very pleased that PalPal has lived up to their customer protection policies. Hopefully the next step is that this scan Chinese company is quickly banned from paypal.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Even after receiving my refund the scam company continues to "assist"(**bleep**) me. Here is the latest email from them. Please return this product to get a refund. Here is the return information: Consignee: Peter Street address: <removed> Please pack properly to avoid damage during transportation. Otherwise, we will deduct part of the payment. Write down your order number and ticket number #XXX 2. When returning, please provide us with a tracking number. In addition, if shipping information appears to have been delivered, we still do not refund you. please tell us. Once we receive your email, we will process it immediately. 3. You can consider my previous proposal within 7 days. We apologize for any inconvenience this may cause, and hope you understand. Last blessing customer service center

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

I am glad to hear that.  Feb 1 is the deadline for them to respond to my claim and it is currently 1 AM Feb 1 in China.  I called Paypal again yesterday and told them how many people had been ripped off by these people and how disgusted that they continue to give the benefit of the doubt to the seller.  I asked the Paypal rep. to forward my complaint and to flag this company due to the many people complaining.  Maybe they are waking up to these fraudsters and will shut their account down.  Thank you for your update. (And you can block their messages so they don't continue to irritate.)

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Every message they end me I simply resond that their scam failed. If i can occupy their time even for a few minutes it is worth it. They obviously have no intention of shipping what is ordered. I wish Paypal had an option to block international shippers.
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Well I had no ideal.I bought something from th hem last night. So you got your product but had to send it back .
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

They waited until the last minute to respond to my dispute, and then issued a tracking number and did not respond to any messages. 

 

I sent them the link to this thread through PayPal and told them that if they intended to ship something different than what I ordered to be prepared to issue a full refund. 

 

Now to wait several days for it to be shipped form China. 

 

 

 

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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

This has been a nightmare for me. When I made an order through one of their fake companies I realized after that something didn't seem right and I cancelled my order within 4 hours of my order. My cancellation was never honored instead I was offered smaller refunds which are unacceptable. After 10 days of emailing them they said the order was shipped and they couldn't cancel anymore. I have had big trouble getting through paypal and I tried everything. I don't know how anyone is supposed to get through them. Opened a case was told it didn't fit the category, tried to change it and then was told there is nothing suspicious happening in my account and they closed the case without the option for dispute. I gave them all the evidence, emails and even a screenshot of the shop policy that clearly states that full refunds will be issued on cancellations that happen prior to shipping (which I did 100%). Needless to say paypal just send me a tracking number of my shipment which isn't even working. I doubt I will receive ANY package and I just want paypal to finally step it up and do the right thing. I can't get to any human being, not on the phone, not through messaging here or on facebook. And I'm in Canada where the paypal website seems to have different options for disputes and the like. I just don't know what to do anymore.

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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Dispute it through your credit card company. They do the right thing unlike Paypal
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Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

Use the message center to write someone at Paypal and be persistent that you want the message to go to real person and not their automated bot. This is what I wrote them. Paypal has been deleting this when I post the screen shot so I'll see if this works. BTW, I won my case and actually got my money back from Paypal

"I'm trying to find out what the status is on my pending case and why PayPal won't do anything to help its customers against Dongguan Shunfa Logistics. There are over 34 pages of people getting scammed by these crooks on PayPals website https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/... and it looks like you have only sided with one or 2 of them. The item that I ordered ( but tried to cancel with the seller) has taken over a month to ship and it is still in China(when their website said they were in Texas). They probably gave a bogus tracking number. This company is scamming lots of people. Do the right thing, shut down Dongguan Shunfa Logistics from using PayPal and refund these people their money. Stand behind your payment protection plan. Otherwise, you are just as guilty as these scammers are. I am very very close to just going to my bank to charge back this junk and let you deal with them."
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Frequent Contributor

Re: Fraud: Dongguan Shunfa Logistics Co., Ltd.

34 pages with complaints on this company. They use at least 10 different names. Just read through the scam listings and you'll see what I mean. I went through my CC company and got credit immediately. I have file with the FTC and Econsumer.gov naming the company and PayPal. They are both guilty of fraud.