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I also have experienced fraud with this company. I ordered 2 of an item before Christmas and just recently, only after filing a dispute through paypay, did I receive and item not even close to it, and no where near the value. The dispute is still in review, but it is my hope that Paypal will stand by their policy and will also ban this company from any further activity.
PayPal gave me ten days to mail fraudulent product back to seller, this would take up to 30 days and cost more than product was worth. Seller NEVER replied NOR DID PayPal in this time, so claim denied. I do not hold out any hope of you getting a refund after vwhat I experienced.
on 11-6-2019 I ordered and paid for a HYT multi-functional metal dish drying system, fancy term for 2 layer dish drainer. I received a pink cheap plastic 3 levels, which I can get at the Dollar Tree for $1.00. I escalated this to a claim and damn paypal took the liars from China's word that it was correct because the Post Office marked it as delivered. I tried to explain to PP that it was not what I ordered and so now I am out $27.99 because China is lying about what they sent.
Anyone have any information that might help. I would really appreciate it.
So sorry to hear of your experience with this scam.
We just had the same experience with the same exact product.
I was so furious when speaking with PP. They finally offered $20 credit which we accepted.
This is by no means over with. Their resolution was to be compared to flea market bargaining.
BTW: I used the same Dollar Store analogy as you when speaking with them.
That is EXACTLY what happened to me and forget getting your money back. PP said they would if I filed a report through a .gov website and I did. Then they told me that the case was closed and I wouldn't get reimbursed because I didn't return the item. After long discussions I got part of it back.
This company is a Cheat and Fraud. BE WARE!
I have requested order for High-Speed Portable SSD 2TB (2 in quantity),on 12th Jan 2020, After waiting for one week, I tried to contact their site for shipping and tracking information and they sent me a fake tracking number which is not working on their Chinese site nor on USPS, FaDex, DHL or UPS.
I still waited for 10 days with no response regarding product being shipped. So now i have escalated a claim with Paypal and waiting for the reply.
we paid this company only trusting Paypal and now this is a Fruad company/seller and i don't understand why Paypal is supporting such sellers with fraudulent activity. Paypal should Ban them immediately. Paypal should give refund and honor their policy.