Fradulent Charge

Rynleight
Contributor
Contributor

There was a $66.70 charge just today on my bank acct that was marked as "Paypal" but did not show up on my transactions. Considering the fact I have not used paypal at all recently. Nor have I charged anything for $66.

 

I'm on a tight budget and someone hacking into my accounts is the very last thing I want. I contacted my bank immediately but I'd like paypal to explain how this could happen- thought they were secure?

 

If and/or when I get my money back I'm closing my paypal acct ASAP and changing my debit card. This is scary!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rynleight

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.




Advice is voluntary.
Kudos / Solution appreciated.
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