Forum auto renewed my subscription!
Alishah7
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Posted on
Dec-12-2019
04:50 PM
Hi guys need some help I signed up to a bodybuilding forum that needed pay access to it, I used it for a few months and then cancelled it, they then offered a one time deal for a years subscription for half price which I then took, however I have not used it at all the past 6 months minimum and low and behold it has auto renewed itself for another year only a few days ago, I’ve opened a resolution case, the seller is not providing a refund as they say it’s my fault for not cancelling, why can’t they just easily refund it? And what can PayPal do for me in this instance?
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sharpiemarker
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Dec-12-2019
05:13 PM
Honestly, PayPal won't do anything either because its not a billing error and because you didn't cancel an authorized billing agreement. Only the seller could have refunded you but they refused for the same reason.
Kudos & Solved are greatly appreciated. 🙂
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