Forced to buy two.

rafaellecuona
Contributor
Contributor
Made three ebay purchases. Went to checkout to pay when suddenly my oder gets broken up into separate paypal payments rather than all as one. After paying as im exiting i get a popup saying i havent finished paying so i follow directions and finish as explained now suddenly have made an uneanted purchase of a second item. Immediately canceled both orders but request was ignored and two cancelled items are being shipped and billed against express order. This is trickery and abuse. Resolution center is unhelpful robot.
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1 ACCEPTED SOLUTION

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@rafaellecuona 

 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

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5 REPLIES 5
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@rafaellecuona 

 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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rafaellecuona
Contributor
Contributor

This was never resolved. I simply got ripped off with no recourse. Think a lot less of this BS PayPal now.

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rafaellecuona
Contributor
Contributor

There IS NO customer service - Only automated bots with canned replies. The humans have no clue about the issue and give only same canned reply as the bots. Can't tell if it's human or not.

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rafaellecuona
Contributor
Contributor

Issue was never solved. Paypal ripped me off.

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rafaellecuona
Contributor
Contributor

Nope. None of that works. PayPal simply does not have any customer support. You're on your own out here.

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