For some reason my account was restricted


So I have used PayPal for a few years now, relatively infrequently. Lately my son has gotten into eBay, so I now pay him his allowance through PayPal, and if he owes me money, he will sometimes send it to me via PayPal. Recently my account was restricted from use, unless I provide A LOT of information that I frankly do not care to give out. I tried messaging them about it, but the stupid bot says to "Try again during business hours" (it is noon CDT on a Tuesday, go figure).

At this stage, if this is not resolved immediately, then I demand to get my money back (including crypto), and close my account, but they are even trying to restrict that! Is this something I should be contacting my attorney over, or is this some kind of sitewide bug?



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