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Followed all return guidelines and only got 58% refund

EricA2000
New Community Member

Followed all return guidelines and only got 58% refund

Hello Community - I've never had any issues with returns but MotorcycleCloseouts.com appears to be scamming me.  I bought a helmet for $128.68 which included free shipping.  Unfortunately it didn't fit so I returned it following all the guidelines on their website and today I got a credit from them for only $75.60.  They gave no reason for the partial credit.  I called but they don't have anyone staffing their customer service line so I've sent an email but haven't heard anything back at this point.  I can't find a way to start a dispute through Paypal.  They have the item and nearly half the money.  Anybody have any recommendations on next steps?