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Filing a claim without an account

SOLVED
New Community Member

Filing a claim without an account

Hello,  

 

I naively purchased sneakers for my son for Christmas from an international seller on a website. I am not even sure of the website at this point.  I do have a pay pal receipt but at the time of purchase i didn't have an account. I have since created an account but there isn't activity on my account.  How can I file this claim? I have searched and can't find the answer to my specfic question and am out 150.00.  Lesson learned. Please help.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: Filing a claim without an account

@bookristi 

 

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Esteemed Advisor

Re: Filing a claim without an account

@bookristi 

 

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post