Filing a claim without an account

[bookristi]

Hello,  

I naively purchased sneakers for my son for Christmas from an international seller on a website. I am not even sure of the website at this point.  I do have a pay pal receipt but at the time of purchase i didn't have an account. I have since created an account but there isn't activity on my account.  How can I file this claim? I have searched and can't find the answer to my specfic question and am out 150.00.  Lesson learned. Please help.

[kernowlass · Accepted solution]

@bookristi 

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.