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File a dispute

File a dispute

How in da hell do u file a dispute for item not received when only option is to file for unauthorized activity

1 REPLY
Volunteer Advisor

Re: File a dispute

@Sobthisisapain

 

If you 'only' have the option of unauthorised then it sounds as if you sent the money using the friends / family option?

If so then.............

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).

Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well.




Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.