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Feddymart

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Contributor

Feddymart

Had anyone had dealing with this company?? Ie paying foritem and not receiving it??
25 REPLIES 25
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Esteemed Advisor

Re: Feddymart

@Lornax


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Feddymart

Yes I have, I paid for item in November was told only be 5 days but never received it. What did you do about yours? Did you get it resolved?
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Contributor

Re: Feddymart

Ordered and paid I n November.  Still not received items.  Company does not respond to emails.

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Contributor

Re: Feddymart

If you paid with PayPal you can report it and they can try to get your money back for you. Hope you can get something back.
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New Community Member

Re: Feddymart

hi i ordered in October from Feddymart, my order never arrived, i have just complained through Paypal and got my money back. and yes after several emails and even on line chat they wont reply. its a con

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Contributor

Re: Feddymart

Hi, I took it up with my credit card and they reimbursed my money and are investigating especially as there were so many on this forum that have had the same issue.

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Contributor

Re: Feddymart

I've raised it as a dispute with Paypal to try and get my money back.  They do not respond to emails.  

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Contributor

Re: Feddymart

Me too!

Email promised delivery between 30 Nov and 6 Dec, even had another email asking me to review products!

Unfortunately, I didn't pay through paypal ! 😞

 

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Contributor

Re: Feddymart

@JennyWren4 wrote:

Me too!

Email promised delivery between 30 Nov and 6 Dec, even had another email asking me to review products!

Unfortunately, I didn't pay through paypal ! 😞

 

I have the same issue, stupidly I didn't pay through PP either.  Just came on to see if anyone had issues and if they managed to get hold of them