Faulty item and paypal ruled in favour of the seller

philio
Contributor
Contributor

Hi, I bought a new item on eBay for £50 and in 4 months its become faulty. I contacted the seller on eBay and he said nothing he could do. No repair or replacement. So contacted Paypal and filed item as not described as I couldn't see an option for faulty goods. Anyway, PayPal decided in the seller's favour even though I've got an item I can't use anymore.

 

Is this what PayPal is about, protecting rip off merchants?

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