Faulty Purchase with PayPal

[Eoinskeff97]

I purchased a MacBook via PayPal Credit, it has just went faulty and it is not within Warranty with Apple but the buyer gave 6 month warranty. I know with other Credit schemes they cover a Electronic Purchases, I’m wondering if PayPal credit will cover my purchase and hopefully give me some leg to stand on if the seller does not do anything to help me.

[sharpiemarker]

@Eoinskeff97 

Sorry, PayPal does not get involved in warranties. If you do open a PayPal dispute (it would be like a chargeback/dispute in one so there is nobody else to call other than PayPal), you may negotiate something with the seller (may be a partial refund to pay for repair costs). But if you can't resolve issue with seller and escalate dispute to PayPal to make a decision, you could get denied.

"PayPal Buyer Protection is neither a product warranty nor a service warranty. No guarantees are given. PayPal Buyer Protection does not affect your statutory rights against the payment recipient. Please also consider section 2 below (Is PayPal Buyer Protection right for me?)."

Please read:

https://www.paypal.com/uk/webapps/mpp/ua/buyer-protection?locale.x=en_GB