Fanshionweb International

[Overland]

I bought items from this company and I have received nothing from them. Not even a shipping notice. I suspected something was dodgy and complained to PayPal but they refused my request to refund my money. Has anyone else had a similar problem with this company?

[Junkjivinart]

Did you receive any help from pay pal ?

[Richard157]

I ordered £71 worth of clothes but not received anything, Royal Mail cannot locate the goods via its tracker number.

[kernowlass]

@Richard157 

Did you file a dispute for non receipt of item and were declined?

If so then................

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment or that includes a statement mentioning your address and saying the item was delivered to a different address.

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page), via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

[Evelyn2551]

Haven’t received item

[Flottmutt]

I ordered in august and I have not heard anything till today... ☹️😡

[silent-sushi]

I seem to be lucky - i just canceled my order because I had the amount booked from my bank account. The response to my emails before was just a standard email. The shipment can take longer as it is writen in their terms (over a month) but then the delivery will cost extra duty I have heard. Just cancel the order as soon as possible and contradict a direct debit/ debit advice. 

[selahp]

I did the same thing!  I even cancelled my credit card to avoid unnecessary transactions.

[Csmith113]

You actually heard something? I ordered in November and haven’t heard anything. I have also moved since then too 😔

[Biggi0001]

I ordered 2 items and one arrived. Still waiting for the other one, though. 

[PayPal_Donna]

Hello Biggi0001,

Welcome to the PayPal community and thank you for your post.

If you do not receive what you have paid for, you are covered under PayPal Buyer Protection Policy and can file a claim against this payment. 

You will finds more details here.

-Donna