Fake or fraudulent account

tifamber2006
Contributor
Contributor

Anyone order from Phan <removed> and have issues receiving your purchase?

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1 ACCEPTED SOLUTION

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PayPal_Olivia
Moderator
Moderator

Hi @tifamber2006, @Dentbetsy, and @Rental18,

 

I'm sorry to hear that there is concern about transactions with a particular seller. If you do not receive your item, you have up to 180 days from the date of the transaction to open a dispute.

 

I hope this information gives you peace of mind.

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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9 REPLIES 9

Chastiney
New Community Member
I love it
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tifamber2006
Contributor
Contributor
Oh no! Same person? What happened?
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Dentbetsy
Contributor
Contributor
I also ordered from this person 12-8-19 for Christmas (paid extra for fast shipping to get it in time as well) and haven’t even received a confirmation email... were you able to find out if this is fraud? Did you file a claim? Never had this happen before and not sure what to do about it.
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Rental18
New Community Member
Have you had any luck yet?
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Solved

PayPal_Olivia
Moderator
Moderator

Hi @tifamber2006, @Dentbetsy, and @Rental18,

 

I'm sorry to hear that there is concern about transactions with a particular seller. If you do not receive your item, you have up to 180 days from the date of the transaction to open a dispute.

 

I hope this information gives you peace of mind.

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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tifamber2006
Contributor
Contributor
As of right now, it has a shipping number but it still says the same thing for the past week. In China. Ordered it on November 28th. I am going to have twin boys very disappointed Christmas morning . If the status doesn’t change by the weekend, I will file a complaint and report. Thank you for your help.
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tifamber2006
Contributor
Contributor
The transaction ids for both purchases don’t even show up as real transactions. Sends me to a “PayPal” page that says, “oops! This page doesn’t exist !” When I click on the transaction Id. They also don’t show up in my transactions to dispute them. It’s like they never existed!
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zhouse2001
New Community Member
I have the same problem, It started out as Iowasport.store which does not seem to exist now. The USPS link says it is being processed, since 11/25/19. Not sure what to do
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mv95
Contributor
Contributor
I haven't got any help from PayPal, the company uwig is a scam they blocked me on their social media after I bought from them.i need help on disputing my purchase
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