Fake company

HannahS4
New Community Member
I have not received an email from this company and after reading the pay pal community the company is fake. I would like my full refund and the company to be flagged. I was under the impression that PayPal flags companies such as this.
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2 REPLIES 2

Teddy25
PayPal Employee
PayPal Employee

Hi @HannahS4 

Thank you for posting on our community forum.  Base on my understanding on your post is that you purchased something and yet you have not received the items, am i right?  Now,  have you file a dispute? if no, please use this link as this would be helpful I didn't receive my item or it's different than described. Should I open a dispute? , if in case you still need to get hold of a customer service, All you have to do is go to our PayPal website at the bottom click the contact option besides help, once you click  "contact" it will route you to the page that say “Contact Us” click that and there will be options provided.

 

If it's still no response, then let's wait until our phone line becomes available. I hope i was able to assist you on your concern. Thank you for your patience and keep safe!

 

**** If you find my post very helpful enrich the community by giving kudos or accepting it as a solution. ******

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Teddy25
PayPal Employee
PayPal Employee

Hi @HannahS4 

Thank you for posting on our community forum.  Base on my understanding on your post is that you purchased something and yet you have not received the items, am i right?  Now,  have you file a dispute? if no, please use this link as this would be helpful I didn't receive my item or it's different than described. Should I open a dispute? , if in case you still need to get hold of a customer service, All you have to do is go to our PayPal website at the bottom click the contact option besides help, once you click  "contact" it will route you to the page that say “Contact Us” click that and there will be options provided.

 

If it's still no response, then let's wait until our phone line becomes available. I hope i was able to assist you on your concern. Thank you for your patience and keep safe!

 

**** If you find my post very helpful enrich the community by giving kudos or accepting it as a solution. ******

Login to Me Too

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