cancel
Showing results for 
Search instead for 
Did you mean: 

Fairness in resolution process

RalphR21
Contributor

Fairness in resolution process

Has this happened to you? Made a purchase on line from" Fushishenzhen" and paid with PayPal, then unsatisfied, filed a complaint case on theResolution centre only to have it denied for reasons unrelated/ uninvolved in your complaint.

 I just did, and I'm a long way away from happy, firstly with the unreliability of the vendor, but more so by the lack of adjucation provided by PayPal- an entity in which  till now I had unwavering trust, now  not so much, it's been replaced by disgust.

2 REPLIES 2
sharpiemarker
Esteemed Advisor

Re: Fairness in resolution process

@RalphR21 

 

What sort of case did you file? Item Not Received or Significantly not as described? If you filed unauthorized activity, PayPal system will deem that as unrelated because no one breached your PayPal account. 


Kudos & Solved are greatly appreciated. 🙂
RalphR21
Contributor

Re: Fairness in resolution process

Thank You-  item not received- ordered items consisting of 10 pieces- received only 8. Yet Resolution wizards denied claim.