Facebook scams?

[MS51]

This Company advertises under a number of names eg dolores.store homemoon.store sunburst.store  the Zhoukou <removed>Trading Company

Apparently quality products at 95% below price advertised as limited stock, 1 item per person.

They're still on Facebook advertising tools and recliners at stupid money and recently £1000 folding electric bike for £22!!!

I know of three people still waiting for goods. Has anyone dealt with them already?

[fergie1061]

also using ARUTIN, SHOPIFY.COM and CYCLEDAM.COM (may be other sellers but all at it!) all offering items at stupidly low prices 95% off, but either no item arrives or cheap crap i.e travel shoe covers!!

[Guidopoel]

I have ordered a toolset with them just to see what they would send.

Just a bag of air of course.

So i have reported it to paypal and i am waiting for a respons

[fergie1061]

yep I have had three replies from them all wanting me to pay to send the crap they sent back! I Think NOT!! asked for pictures of everything sent them still trying to be smarmy about it Im less than pleased. Getting a hold of anyone ( eh robot etc) at FB is terrible, even they wanted  money to pull the offending pages down again WTF!! its their site AAAAAAAARGH!! rant over.

[kernowlass]

@fergie1061 

@MS51 

@Guidopoel 

Chinese Web Sites or on Facebook easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.


HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).

https://www.paypal.com/us/smarthelp/article/FAQ3544

[Rungeek]

Apparently they emailed me and said as I have a PayPal dispute that by PayPal law I wasn’t entitled for a refund  

[Rungeek]

Hi,

Sorry,if you initiated a dispute at PayPal, we cannot refund the money.

This is the PayPal rule,hope for your understanding.

For more information, you can also contact PayPal.

If you cancel the dispute, please let me know.

Looking forward to hearing from you.   So this there response 

[Adrian_Fry]

I hope you didnt cancel the dispute with PayPal as its the only way to get your money back. First you must prove SNAD (significantly not as described), then wait for thrn to make a rediculous offer of 30% refund which you dont aaccept, wait until 1 day before they are required to reply, they offer a reund, then you have to return the item at your cost, then make a second claim for the return  freight ! Yes its painful but worth it 

[Guidopoel]

after a report to paypal, i have asked for refund by paypal, i got my money back.

[Srele]

Herotoy is scam site. I ordered folding electric bike and get a sunglasses. upon inspection of the shipment, I concluded that it was not a shipment that I ordered, I did not even pick it up, so it will be returned automatically by the post office. I open dispute and seller send me address in China to return package and then he refund my money. Can I get my money back on this way?