Facebook charged for ads I didn't buy

MarcelaNarvaez
Contributor
Contributor

Hi,

 

For the second time I got charged for facebook ads I didn't buy.

I reported the issue to facebook to no avail and after deactivating the automatic payment on paypal around december 2020 I got a new charge today 25/03/2021 without ever activating it, so since deactivating an automated payment doesn't seem to be enough, does anybody have a different solution?

Why does paypal aloud this without previous authorization from the account owner?

How can I block apps from doing this?

 

Cheers!!

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3 REPLIES 3

JohnCody
Contributor
Contributor

Hey, did you manage to resolve this? I've had similar issues myself. 

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MarcelaNarvaez
Contributor
Contributor

Hi John,

I deactivated the automatic payment twice on my paypal, which I never activated in the first place so I can't really say this won't happen again.

I got no resolution from paypal either coz they just assumed I bought the ads and suggested over and over to contact facebook, which is a mission impossible so good luck with 🙂

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JohnCody
Contributor
Contributor

Thanks Marcela. You haven't quite filled me with optimism, but I appreciate your honesty! 

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