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FRAUD

New Community Member

FRAUD

Ordered jacket.   Shipped from China.  Advertised as LEATHER.  Item as VINYL.  Filed dispute with PAY PAL.  Went thru process.  Company told me to send Jacket back to CHINA.  The cost to so IS $67.00 to return to CHINA.  Even though a California distributor sent it from California.  I paid $79.00 for the the product.  My money returned will only be $12.00.  I took photos of material tag and cleaning instructions   It say to wash in WASHING MACHINE....YOU DO NOT WASH LEATHER....PAY PAL SYSTEM IS GIVING ME A RUN AROUND....only gives pre indicated links....PAY PAY IS ALLOWING VENDORS TO COMMIT FRAUD

1 REPLY 1
Esteemed Advisor

Re: FRAUD

@Wookerone 


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.





Advice is voluntary.
Kudos / Solution appreciated.