FRAUD !! REMOVAL OF FUNDS FROM MY BANK ACCOUNT FOR AN EBAY PURCHASE FROM A SELLER CALLED LLADROGURU

[SDCA1]

Withdrew Funds to a Bank Account

May 8, 2020 at 12:43:11 PM PDT

Transaction ID: 5AH11438JB482383R

Payment Status: COMPLETED

Gross amount

-$381.29 USD

ALSO TOOK MONEY OUT OF MY CREDIT CARD !  I WANT THE FUNDS TAKEN WITHOUT MY KNOWLEDGE RETURNED TO ME.

[kernowlass · Accepted solution]

@SDCA1 

if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.

[Ambrnaum]

There is an academy known as " Shaw Academy".They took 3 transactions worth £29.99 each. And yesterday I found out another £45.15 has been deducted from my PayPal funds. Please , please assist me.I am not going to pay back for anything that I don't owe. Requested several times to hold and cancel the transactions.No action yet taken.

[kernowlass]

@Ambrnaum 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

[temp20200602]

@Ambrnaum @kernowlass this is happening to hundreds, if not thousands of us.  

@Ambrnaum join this group and it explains how to try and get your money back: <removed>

@kernowlass What do you suggest we do?  How do we alert the PayPay fraud team directly?